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-Optimized information systems supporting logistics, inventory, and financial reporting. Acted as a key liaison between business users and technical teams, translating operational requirements—including inventory tracking and reporting needs—into functional system solutions.- Coordinated user acceptance testing (UAT) for system implementations, ensuring tools met operational standards for data accuracy and process efficiency.- Developed and delivered user training for MIS tools that managed financial and inventory data, improving data integrity and reporting speed.- Provided troubleshooting support and resolved system issues to maintain continuity in data-driven operations.