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 Identify and assess potential customers for DHL's logistics services.  Conduct thorough research and employ diverse communication channels to engage leads.  Provide Monthly report on lead generation to senior management.  Conduct lead awareness sessions across all departments

Ensuring all online orders are full-filled & dispatched efficiently.  Making sure the lead time delivery KPI is met as promised on the website.  Perform inventory analysis on a weekly basis.  Generate catchment analysis report on a monthly basis to finance team.  Provide ongoing feedback and coaching to retail personnel, enhancing team autonomy and efficiency.